It takes three simple steps to create the most complex website any designer could contrive. Just three simple guidelines that will allow the most ambitions dental website and portal to communicate with its target audience in an effective and comprehensive way. The three steps are also designed to be contemplated and derived from the vision of the principle's mind. This step is best done by the dentist himself or the owner of the practice.
Understand the Targeted Customer
It is advisable to begin with the presumption that your prospective customer or patient is going to be someone that will be inspired by confidence and that is the issue your site design should seek to address. People judge what they see with their mind's eye and the pass judgment in mere moments based on sets of prejudice. All of us have those. There is nothing wrong with it. Once you understand those prejudices you can either task them in your favor or avoid them completely. Here is an example of a prejudice. In most parts of China, the color black is associated with mourning and death. If you are a medical practitioner in the Chinese heartland and have a black website, the chances of you procuring a customer is slim. The same principle applies around the world. In the western world, the color white gives an immediate notion of being clean. You can use that to your advantage in design.
Differentiate The Customer
If you happen to provide two very different services then it may be necessary to target two separate customer demographics. For instance, if you cater to children who frequently need braces and to seniors who frequently look for dentures then your market is significantly different. As such, while you have only one site, you need to bring each customer in through a different door – or what is called a different landing page. So amongst the wealth of information throughout your website, there will be two different pages that optimize differently for dentures and another for braces.
Test The Site With Relevant Focus Groups
The thing to remember is that the dental website you build serves only one purpose. It is the nexus between what you have to offer and what a customer is in need off. A person who negates a focus group is essentially force-feeding the information to a person he hopes will be his customer. Its the wrong way to go about it. The best way to attract ants is with honey not vinegar. When a site is tested with a focus group, the words and layouts used can be tested with how a person reacts to it. Then tweaked to have the best possible impact.
With these three guidelines, any site is possible, every circumstance surmountable and every target, reachable. The clear path between the dentist and a patient’s loyalty is to give them what they want from the very first visit to the practice's website.
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